Personal Data and Cookies Charter
Welcome to the Website https://polymers.totalenergies.com/ (hereinafter the “Website”). The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.
TotalEnergies Petrochemicals & Refining S.A. is the « data controller » with responsability for personal data processing on the Website. These processing operations are carried out in accordance with the applicable law.
1. Purpose of processing, legal basis, the period of storage and types of data collected
When visiting the Website, you may need to provide us with personal data.
| Purposes | Categories of personal data | Legal basis | Retention period |
|---|---|---|---|
| Reply to your request from the "Contact us" form | Identification data (First name, last name,e-mail, phone ) ) | The processing of your data is based on our legitimate interest. | Your data is kept for as long as necessary for processing.
|
2. Recipients of the data
In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies company subsidiaries and one or more partners, independent distributors or subcontractors such as for example: marketing services providers, software services providers, consultants.
3. Data transfers
Any transfer of data to a country outside the European Economic Area shall be carried out in accordance with the applicable regulations and in such a way as to protect your data appropriately.
As part of the services provided on the Website and in order to respond to your requests, your data, such as your name, first name and e-mail address, may be transferred to TotalEnergies Company entities located outside the European Union.
In order to ensure adequate protection of personal data originating from the European Economic Area that may be transferred to TotalEnergies Company entities located outside the European Economic Area, Binding Corporate Rules (BCR) have been adopted.
For transfers of personal data not covered by BCRs to countries outside the European Economic Area, other measures are put in place to ensure adequate data protection.
If you would like more information on our BCRs please see the next tab. For information on the other measures in place to ensure adequate protection, please write to the contact address indicated at the end of this page.
4. Data security and confidentiality
The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.
5. Cookies management
A cookie is a file that allows a website to record information relating to your computer’s navigation on it in order to make your visits to this Website smoother.
Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website (First party) and some to third parties.
The table below details each cookie used on the Website.
We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website .
| Categories of cookies and trackers | Name of the cookies and trackers | Objectives of the cookies and trackers | Editor | Retention period of the cookies and trackers |
|---|---|---|---|---|
| Technical and functional | utag_main, utag_main_, tealium_segment, utag_env_ CONSENTMGR | To record the user's consent for the use of their personal data, by category of cookies. Block or allow based on consent the triggering of features that involve personal data. | Tealium | 13 months |
| Technical and functional | JSESSIONID | User session identification on the Digital Asset Management, only for site contributors. | Wedia | Session Duration |
| Technical and functional | x-wedia-apitoken | Session identification by the Digital Asset Management API, only for site contributors. | Wedia | Session Duration |
| Technical and functional | GRECAPTCHA | Securing forms against spam and bots, by an invisible captcha. | 6 months | |
| Statistical | atuserid | Visitor ID cookie client-side (takes precedence over server-side) for web analytics. | Piano group | 13 months |
| Statistical | Atauthority | CNIL exemption cookie that allows the storage/recording of visitor consent | Piano group | 13 months |
| Statistical | Idirxvr | Historical visitor ID (backup server-side visitor ID cookie) | Piano group | 13 months |
| Statistical | Atidx | Secured visitor ID (backup server-side visitor ID cookie) | Piano group | 13 months |
| Statistical | Atid | Main visitor ID (backup server-side visitor ID cookie) | Piano group | 13 months |
| Staistical | Atreman | Keeps a prior attribution campaign in memory | Piano group | 30 days |
| Statistical | Atsession | List of new campaigns encountered during a visit, in order to avoid measuring the same campaign several times | Piano group | 30 days |
| Statistical | _pcid | Visitor ID | Piano group | 13 months |
| Statistical | _pctx | Allows for the sharing of contextual information between different Piano SDKs | Piano group | 13 months |
| Statistical | _pprv | Consent Mode persistence | Piano group | 13 months |
| Statistical | idrxvr | Legacy Server Side Visitor ID | Piano group | 13 months |
| Statistical | atidx | Server Side Visitor ID | Piano group | 13 months |
| Statistical | atid | Main Server Side Visitor ID | Piano group | 13 months |
How to withdraw your consent?
On your first connection to the Website,you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our site or application or via a reminder button called “cookies”.
To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).
6. Your rights / Contact
In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on our legitimate interest, you have also the right to delete your data, to object to processing and you can request a restriction of processing.
- By mail at the following adress:
TotalEnergies Petrochemicals & Refining S.A./N.V.
Polymers Division
Communication Department
Boulevard Anspach 1, boîte 2
1000 Bruxelles
Belgique
- By e-mail at the following address: [email protected].
If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.